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Encrypted connection failed

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This topic explains a message that might appear in the Tailscale client and the actions you can take to address it. For a list of currently documented messages in the Tailscale admin console and client, refer to the main Messages topic.

Message displayed in the client

Encrypted connection failed

Tailscale could not establish an encrypted connection with <connection target>.

Message ID

tls-connection-failed

Why you're seeing this message

This message means the Tailscale client was unable to establish a secure, encrypted connection with another Tailscale component, such as a peer or the control plane. Tailscale requires encryption for all connections, and this error occurs when the cryptographic handshake fails to complete. As a result, the connection fails because Tailscale cannot guarantee secure communication.

What to do

Here are some things you can try to resolve this issue:

  • Verify that both devices have working internet connectivity and that the Tailscale client is installed.
  • Restart the Tailscale clients to refresh the connection.
  • Update the Tailscale clients to the latest version.
  • Switch networks to rule out ISP or network-level filtering issues.
  • Verify that firewalls or security software are not blocking UDP traffic. Tailscale prefers encrypted peer connections.
  • Verify the system clock is accurate. Out-of-sync time can cause cryptographic handshakes to fail.
  • Verify there's no deep packet inspection, TLS interception, or VPN software interfering with encrypted traffic.