Console
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Authentication failed while retrieving details from your identity provider
The client couldn't connect to the SSO provider. Check IdP status, config, redirect URLs, and firewall rules to resolve authentication issues.
Error 500 no auth service
The client can't reach the IdP auth service. Check IdP config, redirect URLs, and firewall rules to restore SSO login.
Failed to load sharing information
Sharing info failed to load in the admin console. Try again later or check Tailscale status for possible service issues.
Login name change detected
A login email changed for a tailnet on a public domain. Revert the change or create a new tailnet, as admin access is now blocked.
Multiple users with login
A login email matches multiple users or tailnets. Confirm the correct email or contact support to resolve the login issue.
Reached use limit
Your plan reached its user limit. Upgrade, remove users, or contact support or your admin to resolve account or policy restrictions.
You don't have access to the admin console
A Member user tried to access the admin console. Only users with Owner, Admin, or IT admin roles have admin permissions.
Your account is not an administrator
A Member user tried to access the admin console. Only users with Admin, IT admin, or Owner roles have permission to manage settings.
Your organization has restricted members from joining external tailnets
Your org blocks joining external tailnets. Use a different email or contact your admin to request access with your org address.