Change your legacy plan

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If you are using a legacy plan (Personal Plus, Personal Pro, Starter, Team, Business, Solo, Connectivity, or Security), we encourage you to update to a current plan.

You need to be an Owner, Admin, or Billing admin to update your plan.

Considerations

When migrating your legacy plan, consider the following:

  • Feature availability may change depending on the plan you select.
  • Monthly user counts are calculated at the end of the billing cycle.
  • Charges are prorated based on time spent on each plan during the billing period.

For in-depth details about available plans and features, refer to our Pricing page.

Migrate your legacy plan

When you migrate from a legacy plan:

  • You may lose access to features, depending on the plan you are changing.
  • The legacy plan will immediately be canceled, and any credit added to your account.
  • You will start the new plan. At the end of the month, you will pay a prorated amount for the current month.
  • You will be charged as normal the following month.

To update your plan:

  1. Go to the Billing page of the admin console.
  2. Select Edit current plan.
  3. Select Select plan. Note that not all plans are available for all accounts.
  4. Edit the number of users in your plan, and add any desired add-ons.
  5. Select Update plan.
  6. Verify your Billing email, Billing address, and Payment method. Edit these if necessary.
  7. Select Confirm upgrade.