Modify billing information

If you’re on a paid Tailscale plan, you may need your billing to reflect specific information about your organization.

Payment method

To modify payment settings:

  1. Go to the Billing section in the General Settings page of the Tailscale admin console.
  2. In the Payment method section, click Edit.
  3. Modify your payment settings and then click Save card.

Invoice details

Modifying invoice details is available only for the Team plan and higher. If you are on a different plan and want to change your invoice details, contact support.

Billing email
  1. Go to the Billing section in the General Settings page of the Tailscale admin console.
  2. In the Invoice details section, to the right of Billing email, click Edit.
  3. Provide a new value for the billing email address, and then click Save.

Note the following:

  • You can add or modify only one email. To use more that one billing email, contact support.
  • You can use an email for an individual that isn’t a member of your tailnet. For example, you can add ap@example.com (an accounts payable email).
  • The billing email address doesn’t change who can modify billing information. Only Admins or whoever set up billing can modify billing information.
Name and address
  1. Go to the Billing section in the General Settings page of the Tailscale admin console.
  2. In the Invoice details section, to the right of Name and address, click Add if no name and address has been set, or click Edit if values already exist.
  3. Provide values for your business or individual name and address, and then click Save.

Once you add or modify invoice details, they will be displayed on future invoices. Additions or changes to customer details are not applied to existing invoices.

Tax IDs

To add a tax identification number:
  1. Go to the Billing section in the General Settings page of the Tailscale admin console.
  2. In the Tax IDs section, click Add.
  3. Click Select ID type, and choose the country and type of tax ID you would like to add. You can also search for the ID, by country or ID.
  4. Enter the ID and click Save.

Once you add a tax ID, it will be displayed on future invoices. Additions of tax IDs are not applied to existing invoices.

Note that you can have at most 5 tax identification numbers.

To delete a tax identification number that you previously set up:
  1. Go to the Billing section in the General Settings page of the Tailscale admin console.
  2. In the Tax IDs section, select the tax ID that you want to delete, and click Delete.
  3. Click Delete.

Requesting invoices

Contact support to request a current or historical invoice.

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