Pricing & Plans

General questions

I am an existing Tailscale customer. How am I impacted by changes announced February 21, 2024?

Business customers (definition) who have signed up for a free or paid subscription plan prior to February 21, 2024 will remain on those plans until at least February 21, 2025. The 14-day free trial only applies to new customers on or after February 21, 2024. See the full Offer terms and conditions for more information.

The Free plan has been rebranded to Personal, but there are no changes to the number of users or devices, nor features included with the plan.

I am on a Personal plan. What happens if I upgrade?

Customers can upgrade to any of the available plans listed on our Pricing page.

There is no self-serve trial when upgrading to a paid plan from the Personal plan. Contact sales to discuss your options.

I am an existing business customer on a Personal plan. Can I get a trial of a paid plan?

The 14-day free trial is intended for new accounts only. If you are an existing customer on a Personal plan, contact sales to discuss your options.

I’m on the Starter plan and want to upgrade to Premium. Do I go through a trial first?

No, you do not need to go through a trial to upgrade your plan. The 14-day trial is intended for new accounts only. If you would like to go through a trial, contact sales to discuss your options.

What if I need an extension to my trial?

At the end of the 14-day free trial, you must purchase a plan to continue using Tailscale. If you need an extension, Contact sales to discuss your options.

Can I try Tailscale with add-ons during my trial?

Add-ons are not currently supported as part of the trial.

What is usage-based billing?

Usage-based billing is an evolution of subscription billing where customers pay for their active use or consumption of a product or service over a given time period. This model is applied to feature, service, and/or user activity. We think of it as a better way to align the value of Tailscale with how much customers pay for it.

How are monthly active users defined?

Monthly active users (MAU) are users signed in to a Tailscale network (known as a tailnet) who transfer data over the tailnet during the billing cycle.

For example, a user who connects a service on the tailnet, transfers a file, accesses a subnet, uses an exit node, or pings another device on the tailnet is considered active in a billing cycle.

This means that MAU will never be more than all members in the tailnet, and does not include suspended, pending, or inactive users. It also means that MAU doesn’t count users who only manage configurations for your tailnet via the admin console, such as users who manage billing.

A user can be active in more than one tailnet within a month if they are members of multiple tailnets and transfer data on each of those tailnets during the billing cycle. A user who is a member of multiple tailnets but doesn’t transfer data in one of them will not count as an MAU in that tailnet.

Can I add more than one user to my personal (for example, gmail.com-based) account?

You get 3 free users on the Personal plan. If you need additional users, you will need to upgrade to one of our paid plans.

For personal use cases, you will continue to get 3 active users for free. You will be billed for additional active users who transfer data in your tailnet each month.

How do I upgrade or downgrade to a new plan?

To change your plan, you must be an account Owner, Admin, or Billing admin. If you are on a monthly subscription plan or Personal plan, you can change your plan from the Billing page of the admin console.

If you are on an annual subscription plan, and would like to make any changes, contact sales for assistance.

I work at an IoT company or have a different use case. How can I use Tailscale?

Tailscale supports a variety of use cases. If you need help understanding which plan is right for you, contact sales.

How do device limits work, and do they only apply to connected or active devices?

Device limits are based on the number of provisioned users in your tailnet. All devices provisioned in your tailnet count toward the total, and device limits are pooled across your account and do not need to be associated with any particular user. Devices shared with you by other tailnets do not count toward your total.

I’m a new Tailscale customer but when I try to sign up for Tailscale, I get a notice that my account is unpaid. What do I do?

If you can’t sign up, it’s because someone in your domain is already using Tailscale. If you don’t know who created your account, or need additional assistance, contact support.

Legacy pricing

I’m still on a user / seat-based billing plan. When do I need to adopt a usage-based plan?

All user/seat-based monthly subscription customers can remain on their current plan. If you want to take advantage of usage-based billing, you can migrate to one of the plans from the admin console.

If you are a customer who pays annually, contact sales.

If I migrate from a legacy plan to a new usage-based billing plan, how will I be billed?

When you migrate from a legacy plan to a new usage-based billing plan, your existing subscription will be immediately canceled. The prorated amount for the rest of your subscription will be credited to your account. Your new usage-based billing plan will start immediately, and you’ll be charged a prorated amount for the current month. You will be charged on the normal monthly billing cycle starting with the next month.

Can I sign up for the Community on GitHub plan?

The Community on GitHub plan is available to open source projects. Learn more or contact sales.

If you’re looking for a way to try Tailscale with friends or family, we encourage you to use the Personal plan instead.

I’m a customer still on an old plan. How can I see my plan details?

For details about our previous pricing plans, see Pricing v1 and Pricing v2.

Billing questions

How does billing for monthly active users work?

Tailscale charges customers at the end of each month. You’ll be billed for the total number of monthly active users on the first day of the following month.

Do I lose my 3 free users from the Personal plan when I start a paid plan?

Customers who want to use tailscale for personal use cases, will continue to get access to 3 free users even after they upgrade. We do this to avoid placing a financial burden on families and friends who want to pay use Tailscale.

Customers who want to use Tailscale for commercial purposes will pay for all active users within the billing period. We do this to simplify billing and budgeting for our business customers.

See here to learn more about this distinction.

When am I charged and do I receive bills with usage-based billing? If I switch plans or sign up in the middle of the month / out of cycle, when does my billing take effect on the new plan?

Accounts are billed on the 1st of each month. If you sign up for a new plan partway through the month, you’ll pay a prorated amount for that month, and be billed regularly starting in next month’s billing cycle.

If I upgrade or downgrade between usage-based billing plans, when and how will I be billed?

When you upgrade or downgrade between plans on usage-based billing, you’ll be charged at the end of the monthly billing cycle for the number of monthly active users in your tailnet, with the amounts prorated based on the number of days on each plan.

I need more predictable billing. Is an annual, credit-based, billing option available?

If you are interested in an annual plan or prepaid bill contact sales.

How does usage-based billing work for annual plans?

For annual plans, you prepay for credits. Your actual usage draws down those prepaid credits every month. 1 credit = 1 monthly active user, so you can easily estimate the number of credits you will need by predicting the number of monthly active users you will have over the course of a year. Annual plans qualify for volume discounts.

Who can modify billing information and update plans for my account?

You must be an Owner, Admin, or Billing admin to modify plans and billing information. Billing information and plans can be updated from the Billing page of the admin console.

Are there any admin roles that don’t require a license?

Yes, an administrative user who does not transfer data does not count as a monthly active user, and is not charged for. You can grant users the role of Billing admin, which is an administrator for your organization’s Tailscale account who can modify pricing and billing plan information. You can learn more at Manage pricing and billing with Billing admin.

As a current customer on a legacy plan, if I move to usage-based pricing for a month/time period, can I move back to my original plan (and licensing model)?

If you move to a monthly usage-based plan, you will not be able to revert to your legacy pricing plan or package.

Do you offer discounts for non-profits or educational institutions?

Not-for-profit organizations and educational institutions are eligible for a 50% discount. Choose your plan on the Billing page of the admin console, then contact us to have the discount applied.

If I’m unable to pay via credit card for a monthly (usage-based) offering, can I complete payment via a wire transfer or ACH?

We have other flexible payment options. Contact sales if you need invoicing.

Plan comparison questions

Does Tailscale have a free trial?

Yes, business customers get a 14-day free trial of the product with no user limit. Personal customers will continue to have access to the free tier plan. See here for details about how we separate personal versus business use cases.

What’s included in the Personal plan, and what are the limitations?

The Personal plan includes nearly everything that Tailscale has to offer for up to 3 users and 100 devices. The Personal plan is limited to 3 provisioned users, meaning the users that are added to your tailnet. You can learn more about plans on the Pricing page.

What is included in the Starter plan?

The Starter plan includes the essentials for a VPN replacement. This plan includes unlimited users, 100 devices, and an additional 10 devices per user. You can learn more about plans on the Pricing page.

What is included in the Premium plan?

The Premium plan includes advanced application networking features, endpoint and posture management, and higher levels of support. This plan also includes unlimited users, 100 devices, and an additional 20 devices per user. You can learn more about plans on the Pricing page.

What is included in the Enterprise plan?

The Enterprise plan is fully customizable when it comes to user and device limits. It offers advanced compliance functionality, user and group provisioning, and priority support with response SLAs.

The Enterprise plan offers potentially unlimited users, a customizable number of devices, advanced compliance functionality, user and group provisioning, and priority support with response SLAs. The Enterprise plan also allows for invoicing and annual billing. You can learn more about plans on the Pricing page, or contact sales.

How can I compare what’s included in each plan?

You can review pricing and a full list of features by plan type on the Pricing page.

Support questions

What is included in Priority Support?

With Priority Support, requests from Premium and Enterprise customers are prioritized, getting accelerated resolution with a response SLA. You can learn more at Support options.

Free pricing plans and discounts

For an overview of Tailscale’s pricing plans, including paid plans, see Pricing.

Personal plan

The Personal plan allows for 3 free users in a single Tailscale network, known as a tailnet. You can also share devices with other users with node sharing. For more information on what is included in the Personal plan, see the Pricing page.

A tailnet can only have users in the same domain. To have multiple users in a tailnet, you need to have a custom domain that is not shared with other unaffiliated users, unlike Gmail which has the @gmail.com domain that is used by unaffiliated users.

Community on GitHub

Your GitHub organization can use Tailscale for free if you’re using it for an open source project which has an OSI license.

Consider using Tailscale to:

• Access a shared build tool
• Access an internal test server for a given platform
• Share project resources with other developers

To use this pricing plan, you must be using GitHub for authentication. You also need to be an Owner or Admin to update your plan. To use Community on GitHub, contact support.

Can I subscribe to the Community on GitHub plan from a non-GitHub identity provider?

Right now, this isn’t possible because of technical limitations. In the future, if we support multi-user tailnets on other auth providers without a custom domain, we might make this plan more widely available.

Charities, not-for-profit organizations, and educational institutions

Charities, not-for-profit organizations, and educational institutions receive a 50% discount off of list prices. First, choose a plan in the Billing page of the admin console, then contact support to get this discount. Unsure? Feel free to reach out and ask.

For information about whether Tailscale will collect sales tax if you are receiving a discount, see Sales tax.

Modify billing

To pay for Tailscale, you need to select a pricing plan and checkout. Tailscale also has Personal pricing plans.

Selecting a plan

You need to be an Owner, Admin, or Billing admin to select a plan and checkout.

Use the steps in this section if you are changing your account from the Personal plan to a paid plan.

Not all plans are available for all domains and identity providers. For example, a personal tailnet using a public domain (for example, @gmail.com) must use the Personal plan, while a commercial tailnet using custom domains (for example, example.com) that have not opted out of the trial cannot select the Personal plan. See our Pricing page that describes personal versus commercial use of Tailscale.

To select a plan:

1. Open the Billing page of the admin console.
2. The next button to click depends on what plan you are currently on:
   • If you are currently on the Personal plan, click Upgrade plan.
   • If you have reached the end of your trial, click Select plan.
   • If you are currently on any other plan, click Upgrade plan.
3. Select the plan you wish to use and click Select plan.
4. Fill in your Billing email and Billing address.
5. Click Continue to payment details.
6. Enter your credit card information in Payment method.
7. Click Confirm upgrade.

Upgrading a plan

You need to be an Owner, Admin, or Billing admin to upgrade your plan.

Use the steps in this section if you are upgrading your current paid plan to a higher paid plan.

When you upgrade a plan:

• You may lose access to features, depending on what plans you are changing between
• The monthly user count will be calculated at the end of the month
• You will be charged for a prorated fraction of the month on each plan

To upgrade your plan:

1. Open the Billing page of the admin console.
2. Click Upgrade plan.
3. For the plan you wish to use, click Upgrade. Note that not all plans are available for all accounts.
4. Verify your Billing email, Billing address, and Payment method. Edit these if necessary.
5. Click Confirm upgrade.

Downgrading a plan

You need to be an Owner, Admin, or Billing admin to downgrade your plan.

Use the step in this section if you are downgrading your paid plan to another plan. This includes downgrading to the Personal plan.

To downgrade to the Personal plan, your tailnet cannot exceed three users. If your tailnet has more than three users, you will need to remove users before downgrading. The Personal plan is not intended for commercial use.

When you downgrade a plan:

• You may lose access to features, depending on what plans you are changing between
• The monthly user count will be calculated at the end of the month
• You will be charged for a prorated fraction of the month on each plan

To downgrade your plan:

1. Open the Billing page of the admin console.
2. Click Switch plan.
3. For the plan you wish to use, click Downgrade. Note that not all plans are available for all accounts.
4. If you are downgrading to another paid plan, verify your Billing email, Billing address, and Payment method. Edit these if necessary.
5. Click Confirm downgrade.

If you do not see the option to downgrade a tailnet to the Personal plan, the likeliest reason is that the tailnet is considered commercial and is currently on a paid plan.

Migrating from a legacy plan

If you are using a legacy plan (Personal, Team, Business, Solo, Connectivity, or Security), you can migrate to a current plan (that is, a plan that was introduced in April 2023).

When you migrate from a legacy plan:

• You may lose access to features, depending on what plans you are changing between
• The legacy plan will immediately be canceled, and any credit added to your account
• You will start the new plan. At the end of the month, you will pay a prorated amount for the current month.
• You will be charged as normal the following month

To migrate your plan, follow the instructions for upgrading a plan.

Updating a legacy plan

If you are using a legacy plan (legacy Personal, Team, Business, Solo, Connectivity, or Security), you can stay on your current plan, or you can choose to upgrade your plan to a newer one. New plans can use all the new features and will continue to be supported.

You need to be an Owner, Admin, or Billing admin to update your plan.

To update your plan:

1. Open the Billing page of the admin console.
2. Click Edit current plan.
3. Select the plan you wish to use and click Select plan. Note that not all plans are available for all accounts.
4. Edit the number of users in your plan, and add any desired add-ons.
5. Click Update plan.
6. Verify your Billing email, Billing address, and Payment method. Edit these if necessary.
7. Click Confirm upgrade.

Community on GitHub plan

You cannot use the Billing page of the Tailscale admin console to sign up for the Community on GitHub plan. To find out the requirements for this plan, and learn how to sign up, see Community on GitHub.

Modify billing information

If you’re on a paid plan, you may need your billing to reflect specific information about your organization.

You need to be an Owner, Admin, or Billing admin to modify billing information.

Payment method

To modify payment settings:

1. Open the Billing page of the admin console.
2. In the Payment method section, click Edit.
3. Modify your payment settings and then click Save card.

Invoice details

Modifying invoice details is available for the Starter, Premium, and Enterprise plans, and legacy paid plans.

If you are on a different plan and want to change your invoice details, contact support.

Paying by invoice is available for the Enterprise plan.

Billing email

For organizations that pay by invoice, the billing email is for the recipient that receives the invoice emails. For organizations that pay by credit card subscription, the billing email is the email address provided at the time the credit card was submitted.

If you want to change the billing email which receives invoices:

1. Open the Billing page of the admin console.
2. In the Invoice details section, to the right of Billing email, click Edit.
3. Provide a new value for the billing email address, and then click Save.

Note the following:

• You can add or modify only one email. To use more than one billing email, contact support.
• You can use an email for an individual that isn’t a member of your tailnet. For example, you can add ap@example.com (an accounts payable email).
• The billing email address doesn’t change who can modify billing information. Only Admins or whoever set up billing can modify billing information.

If you are paying by credit card subscription and want to change the billing email, update the email for the credit card in the Payment method section.

Name and address

1. Open the Billing page of the admin console.
2. In the Invoice details section, to the right of Name and address, click Add if no name and address has been set, or click Edit if values already exist.
3. Provide values for your business or individual name and address, and then click Save.

Once you add or modify invoice details, they will be displayed on future invoices. Additions or changes to customer details are not applied to existing invoices.

Tax IDs

To add a tax identification number:

1. Open the Billing page of the admin console.
2. In the Tax IDs section, click Add.
3. Click Select ID type, and choose the country and type of tax ID you would like to add. You can also search for the ID, by country or ID.
4. Enter the ID and click Save.

Once you add a tax ID, it will be displayed on future invoices. Additions of tax IDs are not applied to existing invoices.

Note that you can have at most 5 tax identification numbers.

To delete a tax identification number that you previously set up:

1. Open the Billing page of the admin console.
2. In the Tax IDs section, select the tax ID that you want to delete, and click Delete.
3. Click Delete.

Sales tax

Tailscale collects applicable state/province and local taxes on each invoice if your billing address is in a jurisdiction that requires Tailscale to collect sales tax. This does not affect invoices prior to March 27, 2023.

Sales tax is calculated based on tax ID and billing address.

Currently, the sales tax applies only to users whose billing address is in the following states:

• Arizona
• Colorado
• Connecticut
• Massachusetts
• New York
• North Carolina
• Pennsylvania
• Tennessee
• Texas
• Washington

The Tailscale pricing plans are exclusive of sales tax—sales tax is an additional charge on your invoice when your billing address is in a jurisdiction that requires sales tax.

Sales tax does not apply to organizations that have recorded their tax-exempt status with Tailscale. If your organization is tax-exempt or qualifies for an exemption, contact support to send your information and a copy of your valid tax exemption certificate.

Requesting invoices

Contact support to request a current or historical invoice.