Last Updated: September 3, 2024
The following information is provided pursuant to the EU Digital Services Act (Regulation (EU) 2022/2065) requirements for ‘mere conduit’ ‘intermediary services.’
Legal Representative
Tailscale has appointed DataRep as its Legal Representative for the purposes of the EU Digital Services Act. If you want to raise a question to Tailscale regarding these issues, you may do so by contacting DataRep using one of the following methods:
- Email: tailscale@datarep.com.
- Online request platform: www.datarep.com/data-request.
- Mail*: DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland.
- Phone: +353 (1) 919 8899 (DataRep will ask you to follow up by email to ensure their understanding of your request).
*Please direct any mail inquiries to DataRep, and ensure to clearly refer to Tailscale Inc. in your correspondence.
If you have any concerns over how DataRep will handle the personal data they will require to undertake services, please refer to their privacy notice at www.datarep.com/privacy-policy.
Tailscale and Your Content
Tailscale is designed so that only customers can encrypt and decrypt the information, data and content that they transmit using Tailscale (what we call “Customer Data” in our customer agreements). Customers are solely responsible for the content of their Customer Data. Tailscale has no general obligation to monitor, and does not monitor, Customer Data. Any and all complaints regarding Customer Data provided by users of the service (other than customer service inquiries in the normal course) will be routed to the Tailscale Legal team for handling.
Transparency Reports
Tailscale does not engage in content moderation, because Tailscale has no access to any Customer Data. To date, we have not received any orders subject to the EU Digital Services Act from EU Member States’ authorities.
Single Point of Contact for Authorities and Customers in the EU
Any questions, comments or concerns may be directed to the Tailscale Legal team at legal@tailscale.com. All communications with our point of contact must be in the English language.
For general queries about Tailscale or help with your customer account, contact our support team at tailscale.com/contact/support.